GYO SeedBank(Reviews): Shipping and return policy
Table of Contents
Things to know about GYO Seedbank
GYO seedbank is a privately-owned online cannabis retailer store that commenced operation on October 2015. Its management team and subsectors boast of over 20 years of industry experience in the cannabis sector, so it’s safe to say that they are no newcomers to the industry. GYO seedbank is an acronym which means (Grow your Own) Seedbank, which lies at the heart of what GYO seedbank stands for, which is to empower every cannabis user, either for recreational or medical use, to be able to grow and harvest their favourite cannabis strain from seeds successfully. An expert in the cannabis industry, GYO seedbank offers its customers and affiliates, innovative, tailored solutions and concepts, targeted towards independence and freedom.
Customers have the option of getting both single seed pack, or the breeders pack when logged to the site. Also, GYO gives its customers a transparent on-site price comparison of all its packages, so you know which package is best suited for your needs. Taking it forward, GYO rewards its loyal customers and members with loyalty membership rewards schemes, which is referred to as the Eucalyptus loyalty points scheme.
The site is built with the latest web 2.0 technology, suitable for online selling and customer interaction. Customers have the option to interact and find out any information at any buying stage in their ordering process.
GYO seedbank approach to online seed sale and distribution is unique, and its home to over 2500 cannabis strains and seed growing from over 80 reputable breeders from around the World.
We can confidently say that GYO seedbank brings revolution to the online cannabis seed and breeder’s community. Housing only the best strains of cannabis seeds and making online seed shopping and distribution seamless.
GYO seedbank runs a 24-hour customer support network, which is trusted and reliable. Response to email inquiry is within 24 hours or less, excepts for weekends or holidays. Also, customers have access to the live chat feature available on the website dashboard and can receive answers to inquiries in real-time without waiting and flickering. The online chat is open 16 hours, Monday through Friday, and 4 hours on Saturday morning, respectively.
Whether you are looking for any Sativa, Indica, or Ruderalis seed strains, you can get them all on GYO seedbank, not forgetting Hybrid strains, which can also be obtained from the platform, all from various breeders from across the World.
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Shipping and return policy
#1 Countries GYO ship to
GYO seedbanks ships to anywhere in the World. However, Shipping to done to countries and states where cannabis is cleared by law to be grown and used.
Ordering your seeds from the GYO seedbank website means you have automatically accepted their terms and conditions, which implies that sending the cannabis strain to your location is 100% legal and safe. You are solely responsible for the importation of the good if the import of cannabis is not allowed by law in your country, state, or province.
GYO Seedbank offers its customers two shipping options, which is free and protected Shipping.
#2 FREE Shipping
GYO offers free Shipping as an added benefit to its customers who meet their maximum or minimum order value, and the order value depends on factors which include location, and nature of goods ordered.
Free shipping benefit will be displayed on the checkout page; if you don’t meet the minimum or maximum requirement for free Shipping, other options will be made available to you.
GYO Seedbank holds every right to refund customers who abuse the free shipping benefits.
#3 Paid shipping plans
Depending on where your location in the World, GYO Seedbanks offers a paid shipping plan to its customers. And shipping fees start at $9.99 and can be tracked. When an order is tracked, it automatically is converted to use the International Tracked and Signed accepted model of delivery, where the customer is expected to sign at the delivery address registered at the checkout site.
Orders are shipped using priority airmail and is delivered to the customers within 10 to 14 days depending on the location and quantity of merchandise ordered. At most, orders can take up to 30 days, depending on your location in the World.
Customers also have the option to add insurance to their shipment and this is displayed as an upgrade feature known as Protected.
#4 Protected shipment
Protected Shipping is an optional Shipping added service offered by GYO seed bank, where GYO takes full responsibility for your purchase till it arrives at your destination. This insurance covers theft, loss, on transit damage, and other cases of non-delivery, which is common with Shipping and can occur at any time. Protected Shipping is purchased together with your order at the checkout page, and when this is done, GYO will take full responsibility for the safe arrival of your merchandise and you’re liable to a free resend if your goods fail to your destination of choice due to unforeseen reasons. The cost of getting your merchandise protected is directly proportional to the value of the order made, meaning, it can vary depending on the type of order and several other factors in your order process.
Protected shipping kicks in once your scheduled full delivery date has elapsed completely. This takes 30 working days from the date of shipment, meaning that a shipping company cannot consider a good “lost in transit” except the shipping time has elapsed the scheduled shipping date by 30 working days. Thus, GYO will not authorize a resend until it has exhausted all available options to recover the goods, and the 30-working day period has elapsed.
It should be noted, however, that the Protected Shipping does not cover error details filled in the checkout page or delivery dispute with the shipping company due to late pickup or failed pickup by the customer
#5 Conditions for Returns
GYO seedbank accepts returns provided the customers meet the requested requirements.
#1 That the return gets to them within 28 days after the item has been shipped.
#2 The Beanbox Shrinkwrap (which is the GYO seedbank certified packaging) is properly in place and has not been tampered with.
#3 That a support ticket is opened which shows the reasons for the return and must be made before the item is sent back. GYO seedbank holds every right to approve or reject your request, and when the request is approved, an RMA (Return Merchandise approval) is sent to the customer before any shipping return is to be made. If these steps aren’t followed, GYO may reject the return if it’s sent.
#6 Steps to Return your Item to GYO Seedbank
#1 Login to the GYO dashboard, creating a support ticket. The ticket will contain details of the order and why you’ll want to return the item.
#2 Make sure the item is packed correctly, preventing it from getting damaged on its way back.
#3 Make sure the packaged item is sealed appropriately to avoid loss or theft during transit.
#4 State the return address boldly on your package you wish to deliver.
#5 Ensure that all necessary postage is paid before the return of the item. GYO Seedbank doesn’t cover the cost for returns.
#6 Ensure that a proper signature service is used to ensure proof of delivery and proof of posting.
#7 GYO seedbank will not be held liable for the returned shipment. Meaning, GYO will not be responsible for tracking and insurance of the returned item on its way back.
Where is GYO seedbank Located
While GYO seedbank distributes and sells marijuana seeds and accessories to any location in the World, it is physically located in the UK and Spain.
GYO Seedbank Payment options
GYO Seedbank accepts all major payment options, which include major credit and debit cards. Also, customers have the opportunity to pay using bitcoin at the checkout page.
Currently, GYO doesn’t accept PayPal payment. However, this may change in the future. Bank transfer and Cash payments can also be used as a payment option but on pre-request.
GYO shipping time
Delivery times vary depending upon where you’re located. As a general guideline, the following estimated delivery times apply:
As stated above, GYO delivery time is dependent on a lot of factors, which include your location and mailing service used. Here is general listing stating the delivery time of varied locations
Delivery to anywhere in the World – 7 to 10 days
Delivery to European Countries – 3 to 7 days
Delivery to anywhere in the UK – 3 to 5 days
Note that these time variables are not fixed and is subject to external influences, which include mail carriers and sometimes weather.
All mailing carriers have up to 30 days to deliver your item; while this occurs rarely, you should wait the whole 30 days before you report your item missing or not delivered.
Is shopping on GYO Seedbank safe?
All shopping within the GYO seedbank official website (www.gyo.green) is secured. Here are some steps to show you how.
#1 While shopping within the GYO website, a padlock will be seen at the bottom right of the page to indicate that you’re in a secure mode. Ensure that this padlock is always visible when sensitive information is being entered on the site, which includes personal information and payment details.
#2 All details entered in secure mode are encrypted as an added security measure.
#3 Also, advanced encryption is used to safeguard payment details like card details and other payment details relevant to your shopping.
#4 GYO uses an SSL (Secure Socket Layer) for every order placed on its official website, which ensures that all personal information entered on the site is saved from hackers and pilfering.
#5 Card details are requested for every purchase. And must be provided before a purchase can be processed.
#6 A three-digit card signatory code is required before every order is placed, ensuring that you or any other intruder do not misuse your card.
#7 As a preventive measure, it is advised to shut down your browser after every purchase, mostly when done on a PC or a MAC. This will ensure that all sensitive information stored temporarily in cookies from any other sites is deleted, and no intruder can have access to your data.
Why buy seeds from GYO seedbank
Besides the vast years of experience, GYO administrators ensure that cannabis growers from all spheres and cultures are given diverse genes of cannabis strain to choose from, and are very active, making sure the genetic preservation of cannabis strains is at its top priority. Maintaining the diversity in seeds strains ensure diseases and pest are kept in check, thus, allowing room for long term scaled research to advance the already growing World of the cannabis industry.
GYO Seedbanks aims to always make available to its customers pure, diverse, unfettered cannabis seeds for growth and research purposes.
Putting its customers first is GYO’s top priority, that’s why it is always looking and investing ways to reward its customers. Among those ways, GYO ensures that its customers are still satisfied is its worldwide discreet shipping package, using discreet packaging at no cost to its customers to ship thousands of seeds to various locations around the World on a weekly base.
Also, its promotion heaven offers its customers mouth-watering incentives like free Shipping, free marijuana seeds, sale items, discount coupons and exclusive daily deals for its loyal customers.
Not forgetting its loyalty programme, which offers its customers eucalyptus points anytime they purchase seed on GYO, the culmination of this point qualifies customers for more mouth-watering giveaways like free Shipping and free marijuana seeds.
You will surely agree that GYO seedbank is not just out to sell seeds but ensure that its customers are satisfied every step of the way.
Wrapping things up
As shown above, GYO seedbank is not just an online marijuana seedbank out to have a share in the lush cannabis market, but a company to ensure that the future and progress of the cannabis industry is preserved by the distribution and maintenance of quality cannabis seeds for today and the future.
Discussion as Anonymous
I’m not sure that I would be comfortable with risking the season trying a auto flower I have never so I really can’t say but it seems like a risky chance for time and money but hey I’m old school still trying to figure out if I’m gonna be able to make it with internet..
Things to know about GYO Seedbank GYO seedbank is a privately-owned online cannabis retailer store that commenced operation on October 2015. Its
Is It Worth Taking a Chance on GYO Seedbank?
Those who have spent any time at all seeking out GYO Seedbank reviews have almost certainly come across a lot of complaints, accusations, and otherwise negative reviews.
After reading through pages and pages of that kind of stuff, it can be hard to sort through what’s relevant and what’s not. That’s what this comprehensive review is for.
If you’re tired of sifting through endless reviews of varying quality and just want one, in-depth, unbiased review that takes everything into account and wraps it up in one easy to understand package, you’ve come to the right place.
Is GYO Seedbank Legit?
Strictly speaking, GYO Seedbank is legit. Meaning that they’re not a total scam operation that will just take money from unsuspecting people who order from them and never send them anything in return.
Being a legit business is the minimum bar to cross, but it’s certainly not a ringing endorsement. After all, there are tons of legit businesses out there that sell products that aren’t worth the box they’re shipped in. If you want to know whether this legit seed bank is actually worth buying from, keep reading!
GYO Seedbank is quite a new seed bank and doesn’t have much history to speak of. The history that they do have is a bit unusual. Read all about that in the next section.
GYO Seeds may be new to the scene, but there’s actually evidence that GYO is run by the same people who run Bonza Seeds, which has been around for ages. These same people also run The Single Seed Center and potentially other seed reselling brands.
In fact, clicking through certain links on the GYO Seeds website redirects visitors to a fourth store called Homegrown Cannabis Co. This is quickly becoming a tangled web, though it’s likely only the tip of the iceberg.
These multiple personalities are not something that they advertise, but it’s been uncovered in recent years by eagle-eyed customers who noticed a few suspicious similarities between them.
First, customer support messages would come from all three seed banks that were similar if not identical, and all of the messages were signed by the same person.
Then, signing into a GYO account would take the user to a shared help desk where previous support tickets from GYO Seeds, Bonza, and The Single Seed Center could all be seen.
Finally, all three brands had identical social media feeds, so the similarities are undeniable even though the brands are still trying to deny them for some reason.
GYO Seed Bank – U.S. buyers are redirected to a 3rd party website.
Alternate Identities Aren’t A Good Thing for Seed Banks
The reason that GYO Seedbank is reluctant to admit that they run multiple seed bank brands is likely because there is little reason to do so for seed banks that are operating on the up and up.
The best seed banks keep only one storefront open, which provides all of the seeds that they sell. There would be no benefit for a good seed bank to have multiple brands under the same umbrella because they would all be selling the same things for the same prices. It would only add confusion and extra work for them without any added benefit.
So, the fact that GYO Seeds/Bonza/The Single Seed Center/who knows what else choose to operate multiple storefronts is not a good sign. It could be a way to spread out customer complaints about the business so that no one brand takes all the heat.
It’s certainly possible that whenever one brand starts amassing negative reviews and losing customers, the parent company simply starts a new one under a new name and keeps operating as usual. This makes it harder for customers to keep track of which brands are trustworthy newcomers and which are just the latest in a long line of alternate identities from a bad brand.
Price Discrepancies Cause Questions
What’s not identical between these three identical brands is the prices each shop charges for what are allegedly the exact same strains from the exact same breeders. A seed that sells for $3 on one site could easily sell for $4 or $6 on the others. For premium seeds, the discrepancy is even larger, with one site selling for $13 what the others are selling for $19 or even $23.
This level of changeable pricing has many customers worried about whether they’re actually getting the seeds that they ordered or not. After all, what would account for such a large difference in price if each seed bank was buying the same thing from the same breeder at the same standard wholesale price?
Because of their relative newness in the online cannabis seed reselling industry, GYO hasn’t had a lot of time to build up much of a reputation. However, since GYO Seedbank happens to be run by the same people who also run Bonza Seeds, The Single Seed Center, and possibly other seed bank brands, so some of the reputation of those businesses can be inferred to apply to GYO Seedbank as well.
The unfortunate thing is that none of these seed banks have a particularly stellar reputation. Bonza is not bad, but any good reputation it has mostly comes from the fact that it’s been in business for years and years, rather than from any great feats of product quality, customer service, or any other merits.
Orange Bud Feminized
Girl Scout Cookies Feminized
Super Lemon Diesel Feminized
Purple Pineberry Feminized
Super Silver Haze Feminized
Purple Power Feminized
Seed Selection at GYO Seedbank
Seed Selection at GYO Seedbank seems to be quite vast, though it would be pretty easy to list a ton of different strains and only deliver a few, if the reviews about seed swapping are correct.
Nevertheless, some of the top breeders that GYO Seeds claims to stock seeds from (even though GYO is not listed as an authorized dealer on many of these breeder sites, as another review pointed out) include: Greenhouse Seeds, Spliff Seeds, Strain Hunters, Sweet Seeds, Dutch Passion, Nirvana Seeds, Humboldt, Blimburn Certified, Fast Buds, Bomb Seeds, Barneys Farm, Seedsman, Dr Krippling, and 00 Seeds.
Out of these 16 “top breeders,” only four have GYO Seedbank listed as an authorized reseller. Those four seed brands are Dutch Passion, Fast Buds, Bomb Seeds, and 00 Seeds. A few more, like Barneys Farm, have Bonza Seeds listed on their authorized resellers/official distributors page. Some don’t have these pages at all, so it’s hard to know whether they’re working with GYO Seeds or not without contacting them directly.
Like any seed bank, product quality at GYO Seeds will vary based on the individual seed strain and breeder you’re actually buying from. The original breeder is who determines the upper bound of product quality, but there’s plenty that an irresponsible seed bank can do (or not do) to make things worse.
Things like improper storage, fluctuating temperatures, humidity, and simply keeping seeds for too long before shipping can cause them to lose freshness as well as viability. That means that even if the seeds do pop, they may not grow as well or produce as high a yield as expected.
And all that is assuming that the seeds that were ordered and paid for are actually the same as the ones being shipped out. According to many negative GYO Seedbank reviews online, that may not always be the case. Several reviewers have complained about the fact that the seeds they received in their orders were nothing like the seeds that they thought they were getting, either in the grow or the final product
Customer Service at GYO Seedbank
The customer service available at GYO Seedbank is pretty minimal. They are available to process returns and deal with some complaints, but for the most part, they’re not that helpful.
It makes sense though when you remember that GYO essentially has one customer service team that is split between 3 or more different brands. And they’re brands that have a higher than average rate of complaints and negative reviews, so they must be pretty busy all the time.
GYO Shopping Experience and Website
The shopping experience on the GYO Seedbank is awful if you’re not in the “right” country. For example, US buyers will be shown the GYO Seedbank page even though GYO apparently doesn’t ship to the US itself. As a result, none of the links go where they should, and more often than not a visitor will end up redirected to the homepage of this random other seed bank, Home Grown Cannabis Co. It’s very annoying for the average website visitor.
Canadian customers can at least use the site as normal, though that’s not exactly a huge step up in terms of quality. The pages are so stuffed full of pictures and text that the overcrowded effect is difficult to navigate and quite overwhelming after a while. These web pages were definitely not designed with the customer in mind.
Sour Diesel Autoflower
Purple Hulk Autoflower
Big Bud Autoflower
Lemon OG Autoflower
Blue Dream Autoflower
Tangerine Dream Autoflower
Granddaddy Purple Autoflower
Promotions, Discounts, and Free Seeds at GYO Seed Bank
Discounts can sometimes be found at GYO Seedbank, or possibly at one of its “sister” seedbanks, which are known to have differing pricing structures. That’s not really a great way to go discount hunting though since you may or may not end up getting what you actually bargained for.
A better way to get a discount would be to join the GYO Club, a membership that is advertised as offering “great, members-only offers and rewards” including free tracked shipping on all orders, club competitions, guaranteed replacements, a 10% VIP discount on every order, a GYO T-shirt, and extra Eucalyptus points. Eucalyptus points are GYO Seedbank’s proprietary rewards currency which can be used to redeem different offers like discounts on future orders and free merchandise.
The thing is that the GYO Club is a paid membership, so members would have to order quite a lot of seeds every month in order to make the costs worthwhile. A 3-month membership costs $65, 6 months costs $120.51, and a full year would cost $221.02. So, a member would have to spend more than $2,000 per year on seeds from GYO Seedbank in order to make the paid membership option pay for itself.
A paid membership club at a seed bank is something that’s rarely seen and doesn’t seem to be very beneficial to the customer in this case. It costs a lot for what’s being offered.
GYO does offer free seeds to their customers, and the more the order costs, the more free seeds will be included. One unique aspect of their free seed offer is that the customer can actually choose which seeds they would like.
There are 5 different tiers, each with 3 different seeds to choose from. At the $39.01 order level, choose from Pineapple Hunk, Master Kush, or NYC Diesel Auto. At the $52.01 level, choose between LA S.A.G.E. CBD, Fruit Punch Auto, and Kilimanjaro. From $97.52, select either Dark Purple Auto, Red Leicester, or White Widow. Orders of $130.02 are eligible to receive Crystal Queen, Bubble Auto, or TSI Fly. When spending $175.53 and above, choose from Sweet Tooth, Shark Auto, or Durban.
Most seed shops provide a random selection of whatever they’ve got on hand for free seeds and just increase the quantity as the order total goes up. This method of choosing from different strains at different tiers is very unique, though there is no mention of what quantity of free seeds will be included at any tier, only that the number increases at each level.
Durban Poison Feminized
Purple Afghani Feminized
THC Bomb Feminized
Grandaddy Purple Feminized
Gorilla Glue Feminized
Big Blue Cheese Feminized
Shipping, Return Policy, and Payment Methods
The closer one looks at GYO Seedbank, the more the cracks start to show. That’s especially evident in their shipping options, payment methods, and return policy.
GYO claims to ship worldwide, but the snafu with its website shows that many of the brands fulfilling orders in certain areas such as the US aren’t actually GYO Seedbank itself. Customers in certain areas are redirected to other sites and aren’t able to place orders through GYO itself, so it’s more than a little weird for them to insist that they ship worldwide. More than likely, these other seed banks that it redirects to are also owned and operated by the same people as GYO, Bonza, and others, but at this point, they’re still trying to pretend that they’re not, so to redirect to another company from the homepage is very odd.
GYO explicitly states that it is not responsible for orders that are confiscated in customs and will not refund or replace those orders, in whole or in part, if they were not covered by insurance or a delivery guarantee. If you’re brave enough to order from GYO Seeds, be sure to get the guarantee!
The seeds may or may not arrive in their original breeder packaging, another red flag for those concerned about seed authenticity.
Shipping speeds can be quite slow since orders are not usually dispatched until 2 to 4 business days after payment is received. After that, it typically takes anywhere between 3 and 10 business days to actually be delivered, though it could be as much as 30 working days before delivery.
Payment methods offered at GYO Seedbank include Visa and Mastercard payments as well as Bitcoin. Bank transfer and cash payments can be arranged upon request, but they are no longer accepting PayPal payments at all.
For some card purchases, customers have been asked to provide additional proof of ownership to show that they are in fact the owner of the card. This would require something like a copy of a recent card statement showing a name, address, and card number that matches what’s on the order for it to be placed properly. It’s an anti-fraud measure that many customers find unusual and invasive.
These extra measures are particularly likely to be required if the customer’s order is above a certain threshold, they place a large first order, they have a different billing address than shipping address, or they’re shipping to a PO box. Customers who are unable or unwilling to submit this extra information will need to pay with an alternate payment method or else have their orders canceled.
Returns are accepted within 28 days of delivery as long as they are still in their original, unbroken packaging. Customers will need to contact customer service to have their return approved before sending it in. The customer will also be responsible for the cost of return shipping as GYO Seeds does not offer pre-paid or free return shipping. Returns should be sent via a signature-required service with tracking back to GYO headquarters in the UK.
Final Review of GYO Seedbank
To round out this comprehensive review of GYO Seeds, it has to be said that it’s not a very good choice for anyone wanting to buy some cannabis seeds online and actually have confidence that they’re getting what they paid for.
The huge quantity of negative reviews is a big mark against them, but not the absolute biggest. That distinction would have to go to the fact that they operate several different seed banks under different brands, including GYO Seedbank, Bonza seeds, The Single Seed Center, Home Grown Cannabis Co, and some that may not have been uncovered yet.
Another huge issue with GYO is the uncertainty that many of their customers have over whether or not they’re receiving the proper seeds. That’s a huge concern! If a customer can’t be assured of product quality, why would they buy?
The paid membership they offer also seems a bit fishy. Paying for discounts seems a bit counterintuitive, and it’s doubtful that the average customer would be able to make the membership worth their while.
Their middle-of-the-pack customer service, sales, and the ability to choose some free seeds certainly don’t make up for these major marks against them, unfortunately.
Bad reviews on GYO abound, but maybe it’s a diamond in the rough. Are the complaints exaggerated? Unbiased 2021 review.